We now use Splashtop as our remote assistance program

We now use Splashtop as our remote assistance program

  1. The SOS Splashtop link is included in the SA download.
  2. Navigate to the “C:\Program Files\Septic Assistant\[YOUR STATE]\Support” folder.
  3. Run the “SplashtopSOS.exe”,  file and you will get the 9 digit access code. (new code is generated each time you reboot the machine)
  4. We will need that access code to enable us to access your computer.